Answer
Jan 28, 2026 - 09:44 AM
Express Medical Supply does not bill Medicare or other insurance plans. Express Medical Supply is a retail medical supplier and does not accept or bill insurance, including Medicaid or Medicare. Orders are placed using standard payment methods such as credit or debit cards or PayPal.
For customers who need Medicare coverage for urological or ostomy supplies; Duke Medical Supply is a partner company that accepts Medicare for these specific product categories. More information about the relationship and how to contact Duke Medical Supply is available here:
Medicare Coverage Through Duke Medical Supply
If you have additional questions, please contact our customer service team by email at customercare@exmed.net. Emails are reviewed during business hours, and responses are typically sent the same or next business day.
